Terms of Service

This platform is intended for businesses and professional practitioners sourcing natural aromatic raw materials. Nothing here is directed at consumers seeking finished products, and the materials described are supplied as raw materials for professional formulation.

You are responsible for the accuracy of the information you provide and for keeping your credentials secure. Browsing the catalogue does not require an account.

Business verification is a manual review. Submitting company details does not entitle you to verified status, wholesale pricing or access to restricted documentation, and we may decline or revoke verification.

We take care over botanical identification, extraction descriptions and regulatory flags. Natural materials vary between batches by their nature, and catalogue descriptions are indicative rather than a specification you may rely on without evaluating the material.

Where this catalogue is running on demonstration data, that is stated on the affected records. Demonstration data is not an offer to sell.

You agree not to:

• Use the platform to procure material for any purpose that is unlawful in your jurisdiction or ours.
• Misrepresent your identity, your business, or the intended use of a material.
• Attempt to access documents, records or accounts you are not authorised to access.
• Scrape, resell or republish catalogue data or technical documentation without written permission.

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that, we are not liable for indirect or consequential loss, and our total liability in connection with any order is limited to the amount you paid for it.